Contract Terms and Conditions

This agreement exists between you (the Client) and GoDoChurch (Service provider).
 
Bank / Card Information
I / We understand that the service charge is determined monthly based on the optional modules and features that have been activated in the database. The amount charged can therefore vary from month to month based on these settings. I / We can change the bank account against which this debit order will run. This initial bank account is as follows: BANK NAME: ##bankname## || ACCOUNT NUMBER: ##accnumber## || ACCOUNT NAME: ##accname##
 
Debit Order Mandate
This signed Authority and Mandate refers to our contract as dated (##date##) as listed below. I / We hereby authorise you to issue and deliver payment instructions to the bank for collection against my / our abovementioned account at my / our above mentioned bank (or any other bank or branch to which I / We may transfer my / our account) on condition that the sum of such payment instructions will never exceed my / our obligations as agreed to in the Agreement, and commencing on the commencement date and continuing until this Authority and Mandate is terminated by me / us by giving you notice in writing of no less than 20 ordinary working days, and sent by prepaid registered post or delivered to your address indicated above.
 
Payment Instructions 1
The individual payment instructions so authorised to be issued must be issued and delivered as follows: i. On the 1st day of each and every month commencing on the next month after the service agreement is signed. In the event that the payment day falls on a Saturday, Sunday or recognized South African public holiday, the payment day will automatically be the very next ordinary business day. Further, if there are insufficient funds in the nominated account to meet the obligation, you are entitled to track my account and re-present the instruction for payment as soon as sufficient funds are available in my account.
 
Payment Instructions 2
I / We understand that the withdrawals hereby authorised will be processed through a computerized system provided by the South African Banks and I also understand that details of each withdrawal will be printed on my bank statement. Each transaction will contain a number, which must be included in the said payment instruction and if provided to you should enable you to identify the Agreement. A payment reference is added to this form before the issuing of any payment instruction. I / We shall not be entitled to any refund of amounts which you have withdrawn while this authority was in force, if such amounts were legally owing to you.
 
Mandate
MANDATE - I / We acknowledge that all payment instructions issued by you shall be treated by my/our above mentioned bank as if the instructions had been issued by me/us personally.
 
Cancellations
CANCELLATION - I / We agree that although this Authority and Mandate may be cancelled by me / us, such cancellation will not cancel the Agreement. I / We shall not be entitled to any refund of amounts which you have withdrawn while this authority was in force, if such amounts were legally owing to you.
 
Assignment
ASSIGNMENT - I / We acknowledge that this Authority may be ceded to or assigned to a third party if the agreement is also ceded or assigned to that third party, but in the absence of such assignment of the Agreement, this Authority and Mandate cannot be assigned to any third party.
 
General Terms
The Service Provider agrees to fix any application failures that may arise with any of the existing features of the application. The Client and the Service Provider agree to work together in good faith and maintain an open communication and working relationship due to the nature of the application and their purpose being to serve the body of Christ. All data stored in the Client's database belong to the Client. The Service Provider agrees that under no circumstances will information stored within the Client's database be sold or given to anybody. The Service Provider is not responsible for any third party related application that the Client uses on any device during the course of operations. The Service Provider is also not responsible to support the Clients local network or any device on the Client's network. The applications, the code files, and the database are all the property of the Service Provider. Any new features the Client requires or would like will be submitted to the other Clients on the system. If there are a number of churches/ministries that would like the feature build into the system then we will proceed with the feature request. This is done to ensure we can collaborate on one piece of software serving many churches and as such keep the costs low.
 
Cost of Service Agreement
The contract monthly amount will be determined based on the number of people in your databases, the size of each database and the modules you have activated in each database at the time the invoices are generated. The Service Provider will automatically adjust the cost of the service agreement when either a new database is registered or the capacity of a registered database reaches the next pricing bracket or new modules are activated. This Debit Order can be terminated by the Client giving the Service Provider 30 days written notice. The cost will increase by the CPI on annual renewal of the subscription. Should the increase or additional charges be unacceptable to the Client, then the Client shall have the right, notwithstanding anything to the contrary contained in this agreement, to give immediate notice terminating this service agreement on the day immediately prior to the effective date of the proposed increase or additional charges. The client is subscribing to the system and application as it stands. The Client acknowledges that there are no other agreements with the Service Provider to build any further features to the system. The subscriptions are for the system as it stands at the date of this Service Agreement.
 
Termination
The service can be terminated by the Client giving the Service Provider 30 days written notice. This notice can be in an email coming from the administrator of the service. (eg. If you cancel on the 15th of August you will pay your last subscription on the 1st September. Your database will be active until the end of September).
 
Database Usage
The Client understands that it is their responsibility to ensure they have the necessary authorization when storing anybodys personal information on their database. The Client agrees that under no circumstances will any personal information of people stored within the database be given out to non-authorized people and information will never be provided to third parties. If this is done, the Client database will immediately be taken offline. The Service Provider reserves the right to limit the number of emails that you may send out in any given period or to limit the total message volume (amount of data) sent per hour. The Client will not use the database solutions provided by the Service Provider with any other applications other than those provided by the Service Provider. Not adhering to this will result in the Client's database being taken offline. The Client is responsible to ensure they handle their data according to the COPPA (Children's Online Privacy Protection Act) (http://bit.ly/2pdIIEE) and POPI (Protection of Personal Information Act) (http://bit.ly/2oIAtz7) pieces of legislations.
 
Special Terms of Service Agreement
The Clients team have objectively assessed the viability of the solution being proposed by the Service
Provider and deem the solution to be in the best interests of its operation. There has been no personal relationship with any of the members from the Service Provider that has influenced the objective basis for the decision to use the solution provided. The Client is entirely responsible for the data capturing of all data. The Client is responsible to ensure that all debit orders set-up to pay the Service Provider have been authorized and the required permissions given by a duly authorized person.

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